Legal terms for DANA and QRIS
Our Legal position follows the rules that apply to your location and account activity. Access depends on local law, and we may ask for phone verification before your account can enter the lobby or use a wallet route. DANA, OVO, GoPay and QRIS appear as payment
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context, not as a promise that every route is available to every account. Bank transfer and virtual account records may also be matched to your account details. We keep the name and contact data you submit consistent with the payment record used for a transaction. If
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a rule changes your eligibility, access may be paused while we check the account. You can ask us to explain a restriction through the contact paths below, and we will direct the request to the relevant policy team. Indonesian access, including from Yogyakarta, remains subject to
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local law and the details held on your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.